In early December, final testing was carried out to see how the system would work in a live environment on the CIUDAD DE IBIZA with a full passenger quota.

Juan Manuel Caballero, CIO and CTO of Trasmediterranea, and Edurne Amestoy, Head of Onboard, spent 4 days in mid December at the Carus headquarters in Mariehamn, Aland, meeting with the Carus team to carefully plan the rollout of the solution across Trasmediterranea's entire fleet following the successful live pilot.

As a result we are now able to say that Transmediterranea has arguably the best and most reliable ePoS and onboard sales solution in the world for the passenger ferry sector.

Juan Manuel Caballero, CIO and CTO of Trasmediterranea, said: “We have put our knowledge and experience into building the best in class Hotel Management System for ferry and cruise in the market. This has been more than one year working with CARUS in order to have a smart POS and Hotel Management system that can cover the full passenger travel experience. CARUS POS allows us to manage our passengers’ needs from a 360º view”.

John Bertell, Sales Director for Carus, added: "Not every ePoS solution can be applied to a ferry environment.  We have to consider the variations in taxation, currencies and legal requirements of an off-shore operation as well as the limitations in network connectivity, and latency and the stress on hardware caused by variations in electrical currents and vibrations. We are very happy to say that our solution has proved to be extremely robust and ferry-savvy”.

Jose Rodriguez, Carus Spain Representative, affirms, "It is an honor, after so much effort, to work with the largest ferry group in Spain on this project. We are more than excited to continue seeing our product being rolled out across the whole fleet.”

For his part, Anders Rundberg CEO of Carus, said “It is always exciting to see the solution that we have worked so hard to develop come to practical use, to see how it can increase the efficiency and the customer services onboard, and at the same time give the operator full control over their onboard operation from the shore office”.

He ends by saying: "I am especially happy to hear the feedback from the crew, the end users for whom this will become their everyday work tool. It is really satisfying to hear how much they appreciate the new solution”.