Buoyant Carus adds new client in Iceland

Carus has enjoyed working closely with the outgoing operator (Eimskip) since the Carus reservation system replaced a home-grown system 8 years ago and, while we are of course sad to have to end that relationship, we are excited about working with the municipality of Vestmannaeyjar and helping them to establish themselves on this high frequency route serving Iceland’s Westman Islands from Landeyjahöfn Harbor and Thorlakshöfn Harbor on the Icelandic mainland. The route will shortly also receive the newly built HERJOLFUR II which will replace the 1992 built HERJOLFUR.

The proven combination of digital and home printed tickets coupled with the Carus mobile Wi-Fi boarding tools will be transferred to the new operator and will continue to ensure that passengers have the most efficient and enjoyable boarding experience while allowing the carrier to streamline procedures and optimize staffing levels at the port.

As Carus Sales Director John Bertell explains “We operate a policy of maintaining a single version of our software product with two major releases to all our clients every year which means that Vestmannaeyjar will be receiving all the latest features for the elements of the Carus ecosystem that will be deployed, including a new version of the ecommerce booking module.”

”Setting up a ferry operation from scratch and managing the planning of a new vessel is a challenging task, but the support from the experienced Carus team has helped us a lot in making sure that we have the right IT tools available for reservations and ticketing, just in time for our take-over of the operations”, says Guðbjartur Ellert Jonsson, MD of the new ferry operation.

Vestmannaeyjar municipality commenced operating the service on 30th March 2019 and offer seven daily return trips on the HERJOLFUR II which makes the crossing in approximately 35 minutes and carries up to 550 passengers and 75 vehicles.

apr 08 2019